Terms and conditions.
These terms govern the relationship between Akceptum AG (Baar, Switzerland) and its commercial clients.
§ 1Scope
These general terms and conditions (hereinafter "Terms") apply to all contracts between Akceptum AG, Sihlbruggstrasse 105, 6340 Baar (Switzerland), hereinafter "Akceptum", and commercial clients ("Client"). Consumer contracts within the meaning of consumer law are not concluded.
Deviating or supplementary conditions of the Client apply only if Akceptum has expressly agreed to them in writing.
§ 2Services
Akceptum provides operational services in the disciplines of administration and law, localisation and translation, business analytics, process automation, AI agents, marketing and SEO, as well as IT and digital solutions.
The specific scope of services follows from the respective individual contract (offer, order confirmation, statement of work). Advisory services without a concrete deliverable are expressly not part of the standard offering.
§ 3Conclusion of contract
Offers from Akceptum are non-binding unless expressly designated as binding. A contract is concluded upon written order confirmation by Akceptum or upon the actual commencement of work.
§ 4Remuneration and payment
Remuneration is governed by the individual contract. Unless otherwise agreed, billing is based on time and effort at the applicable hourly rates. Any VAT due is shown additionally. Invoices are due for payment within 30 days without deduction.
In the event of late payment, default interest at the statutory rate applies (Art. 104 CO). Akceptum is entitled to withhold services in the event of late payment.
§ 5Client's duty to cooperate
The Client provides Akceptum with the information, documents and access required to render the services in good time and in full. Delays due to late cooperation are not to the detriment of Akceptum.
§ 6Confidentiality
Both contracting parties undertake to keep confidential information of the other party secret during and after the end of the contract and to use it only for the performance of the contract. This obligation continues indefinitely.
§ 7Data protection and processing
The parties comply with the applicable data-protection provisions (DSG, GDPR). Where Akceptum processes personal data on the Client's behalf in the course of rendering services, the parties conclude a data-processing agreement in accordance with Art. 9 DSG and Art. 28 GDPR.
§ 8Representation in the EU
For selected EU mandates, Akceptum has a representation structure through Lub System Sp. z o.o. (Poland), a member of the German-Polish Chamber of Industry and Commerce (AHK Poland). Lub System Sp. z o.o. acts as authorised representative of Akceptum AG within the EU, insofar as this is contractually agreed and required for the respective mandate.
All mandate relationships, invoices and liabilities remain with Akceptum AG, Baar, unless otherwise stipulated in the individual contract.
§ 9Intellectual property
For the work results created by Akceptum, the Client acquires, upon full payment of the agreed remuneration, the non-exclusive, non-transferable right of use for the contractually agreed purpose. Exceptions — in particular the transfer of exclusive rights — require a separate written agreement.
§ 10Liability
Akceptum is liable without limitation for intent and gross negligence. In the case of slight negligence, liability is limited to the foreseeable damage typical of the contract and, in amount, to the value of the relevant individual contract. Liability for lost profit and for indirect or consequential damages is excluded within the limits permitted by law.
§ 11Termination
Contracts of indefinite duration may be terminated by either party with 30 days' notice to the end of the month. The right to extraordinary termination for good cause remains reserved. Terminations require written form (email suffices).
§ 12Final provisions
Should individual provisions of these Terms be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by a rule that comes closest to its economic purpose. The authoritative language is German; translations are provided for information only.
§ 13Governing law and jurisdiction
Swiss law applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The exclusive place of jurisdiction is Baar / Zug, Switzerland, unless mandatory statutory provisions stipulate another place of jurisdiction.